Join our team!

We are looking for an enthusiastic and capable couple to join our team at Lucksall Holiday Park, Herefordshire.

The successful couple must be enthusiastic, friendly, hardworking, articulate, reliable, use common sense and can work as part of a team. Have excellent customer service skills and must be flexible.

This is a full-time position to start immediately, a permanent position may be made available to the right couple. As we operate in the tourism industry weekend and bank holiday work will be necessary over a 5-6 days per week with evening walk around duties. Be able to be on a weekly rolling 24-hour call out rota.

This is a hands-on position and duties will include:

• Grass cutting, hedge cutting, strimming, gardening, grounds maintenance. Experience with machinery e.g. mowers, strimmer’s is preferred.
• Other general maintenance and repairs, security, refuse collection.
• Basic plumbing and electrics
• Sorting gas bottle deliveries to the Park and delivering to customers
• Keeping the Park clean and tidy.
• Welcoming and checking in guests, taking them down to their pitch.
• Cleaning to a high standard of hire glamping huts/pods and for sale stock units

Reception duties involve:

• Taking bookings via GemaPark booking system (by phone and online booking system). Good basic IT skills are essential. Experience with previous booking systems is preferred but not essential.
• Looking after the shop and information hut, re-stocking, keeping clean and tidy.
• Flexibility and dedicated team worker
• Basic updating of Park policies/paperwork (e.g. COSHH, GDPR)

Skills and Experience:

• Excellent customer care and communication skills.
• Excellent telephone manner.
• Professional and effective email writing.
• Able to interact in a mature manner with colleagues and customers.
• Committed to providing a high standard of service.
• Adhere and promote company risk assessments and health and safety policies.
• Repair or report any faults with equipment to the General Manager
• Be able to work to a timetable and deadlines.

Personal Attributes:

• Honest and Trustworthy.
• Hard working and committed.
• Able to work as part of a team and alone unsupervised.
• Must be able to deal with any problems which arise with customers in a calm and effective manner.
• Have excellent time keeping.
• Can prioritise jobs in order of importance.
• Well-motivated, flexible, friendly, and enthusiastic approach to work.
• A high standard of personal hygiene and smart appearance
• Take reasonable care for the health and safety of themselves and others.
• First aid certificate desirable but not essential.
• Hold a full clean driving licence

Remuneration

Rent free accommodation could be available for the right couple or a pitch for your own unit will be provided. Electricity and gas usage chargeable.

We are unable to consider couples with dependents or pets; however, 1 dog may be permitted dependent on the breed.

Salary

To be discussed, dependent on experience.

Please apply with your full CV’s. We look forward to hearing from you.