We hope you’ll take some time to read this document; we’ve tried to keep it all as simple as possible and to avoid jargon, and we’ll make our best efforts to keep you informed if there are any changes to the way we process your personal data in the future.
Williams Leisure takes its responsibility for protecting your data very seriously and we do advise you get to know our practices. If there’s anything here you don’t understand, or if you want to ask any questions, please feel free to contact us.
We are Williams Leisure x.
Registered address: 61 Queen Square, Bristol BS1 4JZ.
Registration number: 10269493
In this document Williams Leisure may be referred to as “we”, “us”, or “our”.
Williams Leisure collects personal data for various purposes; with that in mind we have created a list of the types of personal data that we may collect, either directly from yourself or from other sources, in order to achieve those purposes.
The kinds of personal data we may collect include:
Williams Leisure uses personal data firstly to fulfil any contractual obligations that exist between us and yourself. Where we request personal data be provided to enter into, or meet the terms of any such contract, you will be required to provide the relevant personal data, or we will not be able to deliver the goods or services you want. In such cases the lawful basis of us processing the personal data is that it is necessary for the performance of a contract.
We are required by law to process personal data for purposes relating to our legal obligations, these include:
Williams Leisure may process Personal Data for the following purposes where it has received consent to do so:
Withdrawing your consent for us to process your personal data will not affect the lawfulness of the processing beforehand.
If we find out that any person under the age of 13 is using our services without the proper parental consent, we may have to stop that service; this might include deleting your accounts and any data that you have added to them.
Williams Leisure may process Personal Data for any of the following purposes, which are considered to be within our legitimate business interests:
Williams Leisure may intend to process Personal Data for the following reasons where it is done so either in your Vital Interests, or where it would be considered within the Public Interest:
In the case of a medical emergency.
Williams Leisure may intend to process the following kinds of Special Categories of Personal Data:
Data concerning health information.
Williams Leisure has received explicit consent.
We will collect personal data directly from you in various ways. This could include when you complete an online form, or if you provide the data directly to a representative of Williams Leisure.
To achieve the above stated purposes for which we process your personal data, we may have to share your personal data with certain third parties.
We shall make all reasonable efforts to ensure that any third-party we share your personal data with is also compliant with data protection law.
We may however share your personal data with third-party organisations who then transfer the data. We shall take all reasonable measures to ensure those third parties are also compliant with data protection law.
We will keep your personal data only for as long as required to achieve the purposes for which it was collected, in line with this privacy notice.
The following criteria are what determine the period for which we will keep your personal data:
There are several rights granted to you immediately upon providing us with your personal information; some of these are mentioned above. We’d like you to know that at Williams Leisure we take your rights seriously and will always conduct ourselves in a way that is considerate of our responsibility to serve your legal rights.
This grants you the right to confirm whether or not your personal data is being processed, and to be provided with relevant details of what those processing operations are and what personal data of yours is being processed.
If you would like access to the personal data we have about you, we ask that you contact us using the details below.
This one is fairly straight forward; if you notice the data we have about you is inaccurate or incomplete, you may request we rectify the mistake. We will make every effort to respond to requests of this type immediately.
Otherwise known as the ‘right to be forgotten’, this given you the right to request your personal data be deleted.
This is not an absolute right; if you were to request that we erase your personal data, we would erase as much of that data as we could but may have to retain some information if it is necessary.
Were we have received a request for personal data to be erased, if it is necessary for us to retain some of that information, we shall ensure that the remaining data is used only when and where it is absolutely necessary.
The right to object is a basic freedom all democracies enjoy. If you wish to object to the way we use, or have used, your personal data you may do so freely.
We will always try to maintain the highest standards and encourage the confidence our customers have in us as an organisation. To achieve this, we request that any complaints be first brought to our attention so we can properly investigate matters. If you would like to complain about Williams Leisure to a regulatory body, you may do so by contacting your local data protection supervisory authority.
Head Office c/o Lucksall Holiday Park.
Fiddler’s Green, Hereford. HR1 4LP.
01432 870 213
Ametros Group Ltd
Lakeside Offices, Thorn Business Park
Rotherwas Industrial Estate
0330 223 2246